Effective Date: June 7, 2026
NC Web Crafters (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website, contact us, request services, use our website question tool, or become a client.
By using this website, you acknowledge that your information will be handled as described in this policy.
1. Information We Collect
Information you provide
When you contact us, request a quote, ask a website question, or use our services, we may collect information such as your name, email address, phone number, business information, website details, project goals, messages, billing details, and any other information you choose to send us.
Information collected automatically
When you visit the website, some information may be collected automatically, including IP address, browser type, device information, pages visited, referring website, general location, and basic usage details. This helps us keep the site working, understand what pages are useful, and protect the site from abuse.
2. How We Use Information
We use information to respond to inquiries, prepare quotes, provide website design and maintenance services, manage client relationships, process payments, send service-related messages, improve the website, prevent spam or misuse, and comply with legal obligations.
We do not sell, rent, or trade personal information.
3. Ask Before You Build
If you use the Ask Before You Build website question tool, we collect the question you submit and any follow-up details you provide, such as business type, location, website URL, goals, or requested features.
Questions and related context may be processed through our server and sent to OpenAI to help generate a useful website-related answer. We do not ask you to submit passwords, payment card numbers, private account access, Social Security numbers, or other sensitive personal information through this tool.
We may use IP-based limits, spam checks, and security logs to protect the tool from automated or excessive use.
4. Cookies, Analytics, and Consent Choices
Our website may use essential cookies that help the site function and analytics cookies that help us understand general website traffic and page usage.
We use Google Analytics to understand how visitors use the site, such as which pages are visited and how visitors move through the website. Google Analytics may use cookies or similar technologies and may process information such as device details, browser details, approximate location, and interactions with the site.
Where our cookie consent popup is enabled, visitors can accept analytics cookies or continue with only essential cookies. You can also manage or block cookies through your browser settings.
5. reCAPTCHA and Spam Protection
Some forms or tools on this website may be protected by Google reCAPTCHA to help prevent spam and automated abuse. reCAPTCHA may collect hardware and software information, such as device and application data, and send that information to Google for analysis.
Use of reCAPTCHA is subject to the Google Privacy Policy and Google Terms of Service.
6. Third-Party Service Providers
We may use trusted third-party providers to help operate the website and provide services, including website hosting, payment processing, analytics, spam protection, email or communication tools, and AI-assisted answer generation. These providers are expected to use information only as needed to provide their services to us.
Payment information is handled by our payment provider and is not stored directly on our website servers.
7. Data Security and Retention
We use reasonable administrative, technical, and physical safeguards to protect personal information. No internet transmission or electronic storage method is 100% secure, so we cannot guarantee absolute security.
We retain information only as long as reasonably needed to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect the website.
8. Your Choices and Requests
You may contact us to ask about the personal information we have, request a correction, request deletion where appropriate, or opt out of marketing messages. We may need to verify your request before taking action.
You can also control cookies through your browser settings and, where available, through our cookie consent popup.
9. Children’s Privacy
Our website and services are intended for businesses and general audiences. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Information
If you have questions about this Privacy Policy or how your information is handled, contact:
NC Web Crafters
info@ncwebcrafters.com
12. Governing Law
This Privacy Policy is governed by the laws of the State of North Carolina, without regard to conflict of law principles.